Clarity From
Every Comment

Turn fragmented customer feedback into clear, data-backed actions that drive growth, build loyalty and deliver strategic wins. All in one intelligent platform.  

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The customer insights platform trusted by the leading global brands

Meet Asa

Asa is your AI-powered teammate built to turn customer insights into confident decisions. He analyzes customer feedback, connects patterns, and highlights where to focus so your team moves faster from insight to action, and action to impact.

Because your team doesn't need another chatbot. They need clarity, speed and results that move the business forward. 

Asa is your feedback intelligence engine that delivers clarity, speed, and action.

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One Customer Platform. Decisions Powered by Insights.

Centralize Customer Feedback and Accelerate Confident Action

Eliminate data silos and automate feedback analysis to enable fast, confident decision-making in hours, not days.

Eliminate data silos and automate feedback analysis to enable fast, confident decision-making in hours, not days.

Consolidate, categorize, and analyze open-ended feedback from any source

Instantly detect patterns so your team can act, not just analyze

Generate AI-powered summaries that reveal key themes and what’s driving them so you can respond with purpose

All in one place.

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Move From Insight to Impact Faster

Eliminate data silos and automate feedback analysis to enable fast, confident decision-making in hours, not days.

Stay ahead of risks, opportunities and shifting priorities with real-time insight that allows you to act with clarity. 

Track emerging themes and shifts across surveys, reviews, and social channels

Monitor feedback for early indicators of churn and surface the themes behind customer drop-off

Prioritize product and customer experience improvements based on data-backed decisions, not guesswork

All in one place.

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Connect Customer Feedback to Business Performance

Eliminate data silos and automate feedback analysis to enable fast, confident decision-making in hours, not days.

Tie voice-of-customer insights directly to metrics that matter, including retention and revenue.

Link the ‘why’ behind NPS and CSAT changes to strategic next steps

Quantify the impact of product, service, and customer experience changes over time

Empower teams to make smarter, faster decisions grounded in real customer insight

All in one place.

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Finally, an AI Platform That Thinks Like Your Insights Team.

Because speed, depth, and decision-making clarity shouldn’t be trade-offs.

Purpose Built LLM

Unlike generic AI tools, Asa is specifically trained to decipher complex customer feedback and turn it into actionable next steps.

Unified View of Feedback

Quant + qual + emotion, all stitched together.

Actionable, Not Abstract

Turn insights into strategy with dashboards, summaries, and shareable links.

Private by Design

Closed-domain architecture ensures your data stays secure.

42 Emotion Framework

Get beyond “positive” or “negative” with unmatched nuance.

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Reveal the Drivers of
‍Empathy & Emotion

Canvs decodes hidden motivations behind behavior so you can design experiences that resonate on a human level.

Emotion Influences Purchases

See which feelings spark conversion.

Empathy Sustains Loyalty

Identify friction points before they erode trust.

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One Platform. Total
‍Customer Clarity.

AI-powered analysis surfaces themes, trends, and dominant emotions in minutes—turning chaotic text into strategic insight your whole company can use.

Rapid Insights

Transform feedback into actionable insights in just minutes.

Emotional Intelligence

Uncover the emotional drivers behind customer preferences and behaviors.

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Integrate Seamlessly

Connect all your feedback sources to finally see the full picture of what your customers say. 

...and many more!

#1 on G2 — and Climbing

See why Canvs leads Text Analytics, Customer Feedback, and Survey Analysis categories.

Backed by Customer Love

20+ More

Customer Testimonials

Real stories from teams turning customer feedback into business impact.

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It’s the first time I’ve been able to, with the touch of a button, start to quantify themes and thematic insights from qualitative and open-ended text in such an easy and digestible format.
Chad Holleman
Fruit of the Loom
Canvs AI has helped us with speed, accuracy, and ultimately that deeper empathy that we’re really seeking as a team and as a brand
Olivia Zabrodsky
Tillamook
Canvs AI helps you quickly identify things that you want to explore further. It gives you a better sense of the patterns in discussion and in open-ended responses, allowing you to really do more with your time.
Mike Irwin
Flynn Wright
Canvs provides our ‘why’ behind the score better than other text analytic tools in the industry.
Logan Fern
PODS
Once we brought in Canvs, which was a godsend, we were able to do the work that had taken us days in minutes.
Jessica Bates
National Geographic
Canvs AI is a very sophisticated tool that allows us to ask questions, bring insights into meetings, and lead conversations to understand opportunities and challenges.
Alicia Alonzo
Wellstar Health System

Compliant By Design. Trusted by Enterprises.

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Latest Resources

Explore the latest case studies, insights, and resources from Canvs.

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Ready to Transform Customer Feedback Into Growth?

Schedule a meeting to see how leading teams are turning customer feedback into confident, data-driven results. 

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